Return and Refund Policy
Effective Date: May 23, 2026
At Beyondbeautyblis, we want customers to shop with confidence. This policy explains how returns, refunds, cancellations, and order issues are handled.
1. Return Window
Return requests must be submitted within 14 days of delivery, unless a longer period is required by applicable law or expressly stated on the website.
2. Eligibility for Returns
To be eligible for a return, the item must:
Be unused and in its original condition
Include original packaging, tags, accessories, manuals, and parts where applicable
Be accompanied by proof of purchase, such as an order number, receipt, or confirmation email
3. Non-Returnable Items
Returns or refunds may be refused for items that are not eligible, including where applicable:
Used, damaged, washed, worn, or altered items not caused by us
Items returned after the applicable return window
Personalized or custom-made items
Perishable goods
Sealed goods not suitable for return for health or hygiene reasons once unsealed
Gift cards or digital products, if applicable
Items clearly marked as final sale or non-returnable where permitted by law
This section does not limit any mandatory rights you may have under applicable consumer law.
4. How to Request a Return
To request a return, email support@beyondbeautyblis.com with:
Your order number
Your full name
The item you want to return
The reason for the return
Photos, if the item is damaged, defective, incorrect, or not as described
If your return is approved, we will provide return instructions. Please do not send any item back without authorization.
5. Return Shipping Costs
Unless the item is defective, damaged, incorrect, or applicable law requires otherwise, customers are responsible for return shipping costs.
We recommend using a trackable shipping service for your protection.
We do not charge a restocking fee for approved returns.
6. Exchanges
We do not currently offer direct exchanges.
If you would like a different item, size, color, or variation, please contact us first. If eligible, you may return the original item under this policy and place a new order.
7. Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, incorrect, or materially different from what you ordered, please contact us as soon as possible at support@beyondbeautyblis.com.
Please include your order number and clear photos where available.
If the issue is confirmed, we will provide an appropriate solution, which may include a replacement, refund, or other remedy required by law.
8. Refunds
Once we receive and inspect the returned item, we will notify you whether your refund is approved.
Approved refunds are typically processed within 5–10 business days after approval.
Your bank, card issuer, or payment provider may take additional time to post the refund to your account.
Refunds are normally issued to the original payment method used for the order.
9. Order Cancellations
If you need to cancel an order, please contact us as soon as possible at support@beyondbeautyblis.com.
If the order has not yet been processed or shipped, we will do our best to cancel it.
If the order has already been processed or shipped, the return process will apply after delivery, subject to this policy.
10. Return Address
Please contact us before returning any item.
If your return is authorized, the correct return address and instructions will be provided at that time.
Do not send returns without authorization, as unauthorized returns may not be accepted.
11. Contact Information
Company: Beyondbeautyblis
EIN: 42-2315967
Email: support@beyondbeautyblis.com
Phone: +1 586-242-0918
Business Hours: Monday–Friday, 9:00 AM–5:00 PM MST
Address: 950 Mormon Dr UNIT 2, Las Cruces, NM 88011, United States
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